top of page
naoi logo

WIX Website Management Guide by NAOI

INTRODUCTION

Please note that this guide is based on the information and features available in Wix at the time it was created.
Wix regularly updates its platform, which means that some options, setting names, or access paths may change over time. As a result, certain instructions may look slightly different or become outdated in the future.

When managing the website and its content, we strongly recommend extra caution in the areas listed below, as changes made here may affect website functionality, data integrity, or search engine visibility.


⚠️ Important warnings


  • SEO-related content
    Content marked or prepared for SEO purposes should not be modified without consulting an SEO specialist. Even small text changes can negatively impact search engine rankings and page visibility.

  • Editing the website layout in the Wix Editor
    Making layout or structural changes in the Wix Editor without guidance may cause parts of the website to stop working correctly or lead to SEO issues if elements are removed, duplicated, or repositioned incorrectly.

  • Removing installed apps
    Deleting installed Wix apps (such as Bookings, Store, Forms, or third-party integrations) may result in:
    loss of connected data,
    broken functionality (e.g. booking, ordering, or contact forms),
    missing sections or errors on the website.
    In many cases, restoring full functionality after removing an app is not possible without technical intervention.

  • Deleting CMS collections or CMS fields
    CMS collections and their fields are often directly connected to pages, sections, filters, and dynamic content.
    Removing a collection or even a single field may cause:
    pages to display empty or broken content,
    errors in dynamic pages,
    loss of stored data that cannot be recovered.

  • Changing field names or field types in CMS collections
    Renaming CMS fields or changing their type (for example from text to number) may break existing connections and cause content to disappear from the website.

  • Disconnecting datasets or dynamic page links
    Disconnecting datasets or dynamic page connections may result in content no longer displaying correctly, even though the data still exists in the CMS.


This guide clearly indicates which areas are safe for everyday content updates and which elements should only be modified with professional or technical support.



ACCESS TO GUIDE ARTICLES

The table of contents is publicly available so you can explore all available topics.

Please note that full access to individual articles is limited to users with an active subscription to one of the following plans:


WIX Website Management Guide – €6.99/month (cancel anytime)
WIX Site Administration and Management – complimentary monthly support plan available to Naoi clients after project completion.


If you already have an active plan, simply log in to access the full content.
If not, you can subscribe at any time to unlock all guide articles.


Plans & Prices


TABLE OF CONTENTS

Getting Started & Access

Essential information for accessing your Wix website, understanding the dashboard, and learning how to navigate core administration areas safely.

Accessing the Wix Dashboard - password resetting and troubleshooting with forgotten login

Important Editing Precautions Before Making Changes

Navigating the Wix Dashboard – Business, Clients and Sales

Navigating the Wix Dashboard – Home and Site Overview

Navigating the Wix Dashboard – Settings, Automations and Technical Areas

Content Management

Learn how to manage and update website content using Wix CMS, dynamic pages, and static sections while preserving SEO structure and design integrity.

Making SEO-Safe Content Updates

Managing CMS Collections

Managing CMS Content Through Dedicated Front-End Forms

Managing Images and Files Through CMS Fields

Organising Large CMS Data Sets Using Page-Based Filtering

Bookings, Forms & Client Data

Guidance on managing bookings, intake forms, client submissions, and automated notifications connected to your services.

Assigning Staff and Managing Calendars

Booking Policies and Intake Forms – How They Work Together

Managing Bookings Through the Wix Booking Calendar

Managing Capacity and Group Sessions

Managing Client Records and Intake Data

Store & Order Management

Everything related to products, orders, fulfillment methods, and customer purchases in Wix Stores.

Advanced Store Reporting and Analytics in Wix

Configuring Checkout Settings in Wix Store

Configuring Payment Methods in Wix Store

Configuring Product and Inventory Settings in Wix Store

Configuring Shipping, Delivery and Pickup in Wix Store

Subscriptions & Pricing Plans

Learn how to configure, manage, and optimise Wix Pricing Plans for memberships, packages, and recurring services. This section explains plan types, usage limits, payments, cancellations, and how plans integrate with Bookings and your overall customer journey.

How Pricing Plans Interact with Wix Bookings

Best Automation Flows for Membership Sites

Handling Failed Recurring Payments

Managing Plan Cancellations and Expirations

Limiting Plan Usage (Sessions, Bookings, Access)

Automations, Emails & System Notifications

Control automated emails, workflows, and system messages sent to clients after bookings, orders, or form submissions.

Automation Monitoring and Maintenance Routine

Automation Testing Checklist

Best Automation Triggers for Bookings and Stores

Designing a Clean Customer Communication Flow

How to Avoid Duplicate Emails in Wix

Domains, Email & Technical Setup

Domain management, business email configuration, and technical ownership topics for long-term website stability.

Common Email Delivery Issues in Wix

Common MX Record Mistakes That Break Email

Connect an Email Purchased Outside of Wix (MX Records Method)

Connecting a Domain to Wix - Transfer vs External DNS Method

Connecting Google Workspace Email vs Free Gmail with Wix Inbox

SEO, Accessibility & Best Practices

Maintain visibility, accessibility, and performance by following recommended SEO structure and design standards.

Building External Links for New Websites in Ireland

Common Metadata Mistakes That Hurt Rankings

Form Accessibility Best Practices on Wix

How to Audit Your Wix Site for Duplicate Titles

How to Fix Duplicate Meta Descriptions

Advanced Tools & Custom Logic

Optional advanced features for custom layouts, mobile logic, and enhanced user experience.

When and Why We Use Velo (Custom JavaScript) in Wix Projects

Troubleshooting & Common Issues

Solutions to frequent problems and platform limitations, including known Wix constraints and practical workarounds.

Managing Shipping VAT Rate Limitations in Wix Store

Why Clients Cannot Book a Service - Common Wix Bookings Issues

Why Intake Form Emails Are Not Sending

Guide prepared by NAOI © All Rights Reserved
Copying texts without the author's consent is prohibited.

bottom of page